Upon disembarking from your plane you walk down a short corridor to the Immigration area. If you need to pick up your Visa on Arrival head to the VOA desk, fill in the form and hand them your passport. You shouldn’t have to wait more than 15 minutes to get your passport back with the visa stamped inside however it may be a little chaotic if there are a lot of people. Through immigration, the baggage claim is just a few metres away. Here there is a duty-free shop should you wish to pick up some items.
Customs clearance is just on your right. It is important to note that after you collect your baggage you will need to present the remaining portion of your baggage stub, which is attached to your airline ticket, to the attendant to prove you have your correct luggage.
When you arrive at Noi Bai International Airport you enter through the first floor domestic terminal. Here your luggage will be screened before you head to the international check in counters. After checking in, go through to the Immigration area on the left. After passport control there is one more security check point before you enter the Departures Lounge.
Shopping and Duty Free
There are quite a few souvenir shops, duty free shops and smaller ‘department’ stores within the airport. Prices can be a little steep and you need to be wary about exchange rates as often prices are quoted in VND but charged in US dollars. There is a good selection of regular duty free items including alcohol, perfumes and cosmetics, chocolates and some electronic goods.